Infuse Energy LLC (REP)
43
Serves 39,130 customers, $59,156.00 of sales and provides 557 GWhs of electricity per year. 37,466 are residentialthat on average consume 1,126 kWh of electricity per month per household.
Infuse Energy LLC offers a variety of electricity plans for residential customers, including 100% renewable options. However, they do not offer demand response, community solar, net-metering or other clean energy options.
Take Action: Tell your energy provider to do more to invest in clean energy programs.
How we scored
Efficiency of Residential Customers, based on average per month energy consumption (kWh)? (0 to 3 Points)
2
Below 850 kWh 3 points
850 - 1,150 kWh 2 points
1,150 - 1,500 kWh 1 points
Greater than 1,500 kWh 0 points
Total Electricity Use Change (0 to 10 Points)
4
Average Use went Up More than 10% 0 Points
Average Use Went Up Between 0 and 10% 2 Point
Average Use Went Down Between 0 and 5% 4 Points
Average Use Went Down Between 5 and 10% 6 Points
Average Use Went Down Between 10 and 20% 8 Points
Average Use Went Down More than 20% 10 Points
Offered Dynamic (Time-of-Use) Pricing or a Demand Response product; reported to U.S. Energy Information Administration (EIA)? (0 to 5 Points)
0
Did not offer either a DR or Dynamic Pricing Product in 2016 0 Points
Offered either a DR or Dynamic Pricing Product 2 Ponts
Offered both a Dynamic Pricing and DR Product 5 Points
Offered Time-of-Use Pricing, Residential Demand Response Programs, and Provide Information on How to Save Energy, on its Main Customer Website? (0 to 10 Points)
6
No Programs 0 Points
Demand Response Programs 3 Points
Dynamic Pricing/Time-of-Use 3 Points
Energy Savings Information Found on Website 3 Points
Note: If a company offered all three types of programs/information, they were given the full 10 points.
Renewable Options and Fixed Price for a 12-month term Compared to its "normal" price with same term offered? (0 to 10 Points)
8
Offered 100% Renewable Option 4 Points
Offered 100% Renewable Option No More than 1 Cent per Kilowatt Hour More Expensive than Normal Option 8 Points
Offered 100% Renewable Option at a Price Equal to or Cheaper than "Normal" Option 12 Points
Renewable Energy Under Contract or Purchased Through Renewable Energy Credits in prior year (0 to 15 Points)
3
Did they invest in non-wind Renewable Energy Credits? (ie solar) +2 Points
Did they sign a direct PPA with a renewable developer (wind or solar)? +3 Points
0% 0 points
Between 0 and 5% 1 points
Between 5 and 10% 2 points
Between 10 and 20% 3 points
Between 20 and 30% 4 points
Between 30 and 40% 5 points
Between 40 and 50% 6 points
Between 50 and 60% 7 points
Between 60 and 80% 8 points
Between 80 and 99% 9 points
100% 10 points
Community Solar Option for Residential Customers Offered? (0 to 6 Points)
0
Offered Community Solar Option 2 Points
Offered Community Solar Option with Ownership Potential+2 Points
Offered Community Solar Option providing Credit for Energy Production+2 Points
Buys Back Excess Energy from Local/Rooftop Solar? (0 to 15 Points)
10
Offered Buy-Back Program5 Points
Offered Buy-Back Program with Rollover Credits5 Points
Offered Buy-Back at Full Retail Rate5 Points
In any given billing cycle, buys excess solar produced by customers at the retail energy rate up amount sold. No Excess is purchased.
Company Customer Satisfaction Rating on the Public Utility Commission's (PUC) Power-to-Choose Website? (0 to 10 Points)
0
1 Star 2 Point
2 Stars4 Points
3 Stars6 Points
4 Stars8 Points
5 Stars10 Points
Owned by a Parent Company with Major Ownership Stake in Coal or Other Fossil Fuel Power Plants? (0 to 10 Points)
10
Owners do not invest in fossil fuels10 Points
Owners have an interest in natural gas power plants or products4 Points
Owners have an interest in natural gas and coal plants or products0 Points
Offered Incentives or Rebates for Electric Vehicle Charging Infrastructure or Electric Vehicles? (0 to 10 Points)
0
None = 0
Less than $100 = 1
$100-$200 = 3
>$200 = 4
Note: Time of use pricing that benefits EVs is addressed in above question.
No information on EV provided.
Since website was not signing up new customers, solar, EV and renewable energy data was not updated and is from the prior year. REP's Customer Satisfaction Rating is missing on Texas PUC website. If rating was provided, total score would be higher.
Distribution Companies
If you are in a competitive area, you choose a Retail Electric Provider such as those above, but one of these Transmission and Distribution Utilities will actually provide the electricity over wires they own in the area.
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